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Blog posts tagged with 'door will not latch'

How to Align a Door Strike Plate: Diagnosis and Fixes

Quick Summary

Key points

  • A strike plate that is out of alignment by a couple of millimetres is enough to stop a door latching, and the fault is almost never the lock.
  • Work out the direction first. Too high, too low, too shallow or too deep each have a different fix, and the lipstick or marker test shows you which within a minute.
  • Shallow misalignment is a shim or a filed strike. Deep misalignment usually means the door has moved on its hinges, and moving the strike only hides that.
  • The deadlocking plunger has to land on the strike plate face, not drop into the cutout. An opening that latches but can be pushed back is an alignment fault, not a lock fault.
  • On a fire rated opening, filing, packing and enlarging holes are not free choices. The assembly was tested as a set, so replacement parts rather than modification is the route.
Reading the symptom before you touch anything
What the door doesMost likely alignment faultFirst thing to check
Latch hits the strike face and bouncesLatch sitting too high or too lowWitness mark on the strike plate
Door has to be pulled to lockStrike too far into the frameGap between door face and stop
Latch enters but the door rattlesStrike too far out of the frameMovement at the lock edge with the door shut
Latches, but can be pushed back openPlunger dropping into the cutoutWhere the plunger lands on the plate
Catches only in warm weatherDoor or frame movement, not the strikeHinge screws and frame fixings

A door that will not latch is one of the most common calls in commercial door hardware, and one of the most commonly misdiagnosed. The lock gets replaced, the latch gets replaced, and the door still bounces back off the frame, because the problem was never in the door at all.

This guide covers how to align a door strike plate properly: how to find the direction of the error, how to correct it, when to move the strike and when to leave it alone, and what changes on a fire rated opening.

What Does It Mean to Align a Door Strike Plate?

Alignment means the latch arrives at the strike opening squarely, enters it without touching the edges, and projects far enough into the frame to hold.

Three dimensions have to be right at once. Height, so the latch meets the cutout rather than the plate above or below it. Depth, so the latch projects into the frame by its full throw with the door closed against the stop. And squareness, so the latch is not entering at an angle that loads one side of the cutout.

Get any one of them wrong and the door reports it differently, which is why the direction of the error matters more than the fact of it. If the strike plate itself is unfamiliar, our strike plate guide covers the component before the adjustment.

Is this the same as adjusting a door strike plate?

In practice people use both phrases for the same job. Adjusting tends to mean small corrections to an existing strike. Aligning covers the whole exercise, including deciding that the strike is in the right place and the door is not.

Schlage 10-025 ANSI strike used when you align a door strike plate to the latch
A standard ANSI strike. The cutout has to receive the latch cleanly across its full throw, which is what alignment is actually about.

How Do You Know Which Direction the Strike Is Out By?

Mark the latch and let the door tell you.

Put a line of marker, chalk or lipstick across the face of the latch bolt, close the door normally, and open it again. The transfer mark on the strike plate shows exactly where the latch is landing. A mark above the cutout means the latch is sitting high. A mark below it means low. A mark on the lip means the latch is arriving at an angle or the door is not reaching the stop.

The test takes a minute and removes the guesswork that leads to filing a strike that was never in the wrong place.

What if the mark lands inside the cutout but the door still will not latch?

Then the problem is depth rather than position. The latch is finding the hole but not projecting far enough into the frame to be held. That usually means the door is stopping short, and the gap between the door face and the frame stop is the measurement to take next.

What the witness mark is telling you
Where the mark landsWhat it meansUsual correction
Above the cutoutLatch is high relative to the strikeLower the strike or lift the door on its hinges
Below the cutoutLatch is low relative to the strikeRaise the strike or correct hinge sag
On the lip, towards the stopDoor is not closing far enoughCheck the stop, gasketing and closer
Inside the cutout, shallowLatch not fully enteringDeepen the mortise or shim the strike
Clean, no mark, door still looseStrike set too far outReset strike depth

How Do You Align a Door Strike Plate Step by Step?

Work in a fixed order so each step rules something out rather than introducing a new variable.

Start by checking the hinges. Every hinge screw tight, no movement at the leaf, no visible drop at the lock edge. A door that has sagged will present its latch low, and no amount of strike adjustment fixes a hinge.

Next, close the door slowly by hand and watch the latch meet the frame. Slow closing shows you things that normal closing speed hides, including a latch that is clipping the lip before it reaches the cutout.

Then run the marker test and read the direction. Only after that do you touch the strike.

How much can you move a strike plate?

Less than people expect, because the fixing holes constrain it. Small corrections are usually made by filing the cutout edge slightly, packing behind the plate, or replacing the strike with one whose cutout sits differently. Larger corrections mean repositioning the plate and plugging the old screw holes, which is a frame repair rather than an adjustment.

Von Duprin 970323 strike plate for a surface mounted exit device latch
A strike plate for a surface mounted exit device. On exit hardware the strike position is set by the device template, so alignment problems usually mean the device or the door has moved rather than the strike.

When Should You Shim a Strike Instead of Filing It?

Shim when the latch is not reaching far enough into the frame, or when the door sits loose against the stop with the latch engaged.

A shim strike is a stocked part rather than something to improvise from washers. Packing behind a strike with whatever is to hand changes how the plate sits in its recess, and a plate that is no longer flat will eventually loosen its fixings under impact.

File only when the latch is clipping a cutout edge by a very small amount, and only on a non rated opening. Filing removes material permanently and makes the hole larger in one direction, which is a one way adjustment.

Von Duprin 970321 shim strike used to adjust strike plate depth
A shim strike. Depth adjustment belongs to a made part rather than to packing improvised behind the plate, because the plate has to stay flat in its recess.

Does the strike box matter?

It does on hollow metal and timber frames. The box lines the cavity behind the plate, stops debris collecting in it, and gives the latch somewhere clean to sit. A missing or crushed box is a common reason a latch enters but does not sit properly, and it is easy to miss because the plate looks correct from outside.

Schlage 10-072-078 T-square corner strike supplied with its plastic strike box
A strike supplied with its plastic box. Worth lifting the plate to check, because a collapsed box behind a perfectly aligned strike produces exactly the same symptom as a misaligned one.

What Is the Deadlocking Plunger and Why Does Alignment Affect It?

It is the small auxiliary pin that sits beside the main latch bolt. When the door closes, the plunger is held in by the face of the strike plate, which in turn stops the main latch being pushed back from outside.

Alignment decides whether that works. The plunger has to land on the solid face of the plate. If it drops into the cutout alongside the latch, it is no longer held in, and the latch loses its deadlocking.

The symptom is specific and easy to recognise. The door latches, feels normal, and can then be pushed open by hand with moderate pressure. That is an alignment fault, not a lock fault, and no new lock will cure it.

Schlage 13-247 spring deadlatch showing the auxiliary plunger beside the latch bolt
A spring deadlatch. The smaller plunger alongside the main bolt is the part that has to meet the plate face, which is why strike position matters for security and not only for closing.

How do you check the plunger is landing correctly?

Close the door and look at the gap at the latch edge with a torch, or mark the plunger as well as the latch for the transfer test. If the plunger mark falls inside the cutout outline, the strike needs moving or replacing with one whose cutout is positioned differently relative to the plate face.

Our strike plates and deadlatches parts guide covers how the latch, plunger and plate are supplied as separate items.

How Do You Align a Strike Plate on a Fire Rated Door?

Carefully, and with replacement parts rather than modification.

A fire rated opening is tested and labelled as an assembly. The door, frame, hinges, closer, latch and strike were certified together, and site modification can take the assembly outside what was tested. Filing a strike cutout, enlarging holes or packing behind a plate with uncertified material all fall into that category.

What remains available is correcting the cause rather than the symptom: tightening or replacing hinges, correcting a sagging door, replacing a damaged strike with the correct listed part, and adjusting the closer so the door reaches the stop. Our fire rating guide covers what is and is not permissible on a rated assembly.

What about an accessible opening?

Alignment affects the force needed to open the door, which is a measured requirement on accessible routes. A latch that is binding in a misaligned strike adds resistance that a user has to overcome, so this is not purely a convenience issue. Our door clearance guide covers the dimensional requirements around the opening.

What Do You Do When the Screw Holes Are Worn?

Move to longer fixings into solid material, or plug and redrill.

Worn holes are common on openings that have been adjusted several times, and they produce a strike that creeps back out of position within weeks of being set. Retightening the same screws into the same enlarged holes is the one approach that reliably fails.

Screw packs are stocked as separate items for exactly this reason, and matching the drive type to the existing hardware avoids chewing the heads on the next visit.

Should the strike be reinforced?

On a high traffic opening, or one that has taken a forced entry attempt, a frame reinforcer spreads the load behind the plate instead of leaving it on the frame skin alone. It is worth considering whenever you are already taking a strike off a door that has a history of failing in the same way.

When Is the Strike Not the Problem at All?

More often than the call suggests. Several faults present as a door that will not latch, and three of them live elsewhere.

Faults that look like strike misalignment
Actual causeHow it presentsHow to tell
Hinge wear or loose screwsDoor drops, latch arrives lowLift the door at the lock edge and watch for movement
Closer latch speed too slowDoor rests against the stop without latchingPush the door shut by hand, it latches
Gasketing or seals too thickDoor stops short of the frameMeasure the gap at the stop
Latch itself sluggishLatch does not spring out fullyOperate the latch with the door open
Frame movementIntermittent, often seasonalBehaviour changes with temperature or humidity

A door that fails to latch only when the closer brings it shut, and latches every time by hand, is a closer adjustment. Our guide on how to stop a door from slamming covers the latch speed valve that controls the final few degrees, and the hardware troubleshooting guide covers the wider set of symptoms.

What should you record before leaving the opening?

What you changed, and what you measured. Strike alignment is one of the few hardware faults that tends to come back, because the underlying movement in the door or frame continues. A note of the original witness mark position and the correction applied makes the second visit much shorter than the first.

About the Author

Security Parts has supplied repair parts for commercial door hardware since 2001, covering Von Duprin, LCN, Schlage, Falcon, Detex and Adams Rite at the component level. Our diagram based lookup exists so a technician can confirm a part before ordering it. This guide was written by the Security Parts team from supplier documentation and the questions our customers bring us.

Blog|Security Parts

Blog|Security Parts

Blog|Security Parts